Dedicated clinical support - available today

Clinical supportat every step

An experienced team of orthodontists by your side, from initial case validation to the end of treatment. Every patient deserves a plan built with real clinical expertise.

< 24h

guaranteed response

100%

supported cases

15+

expert orthodontists

Expert available
Online
SL

Dr. Sophie Laurent

Orthodontist

15 years of experience

Average response time

4 hours

Excellent

Specialties

Complex casesMalocclusionsPediatricsSurgical

Case validated

12 min ago

12 consultations today
Proven workflow

Case validation

A structured four-step process that ensures every treatment is clinically justified, predictable, and optimized.

1

Case submission

Day 0

Upload impressions, photos, and clinical details through the secure RealSmile platform in just a few clicks.

2

Team review

Within 24h

An expert orthodontist reviews case feasibility and builds the optimal treatment plan around the clinical goals.

3

Detailed recommendations

Day 1-2

Receive a full clinical report with treatment options, projected movements, and material recommendations.

4

Approval and launch

14-day production

Approve the treatment plan and request any needed adjustments - the aligners are then manufactured and delivered within 14 days.

12 400+ cases validated successfully

Every case receives a full orthodontic review before production begins.

Clinical expertise

Planning support

Our orthodontists are directly involved in shaping your treatment plan - true clinical collaboration, not just a manufacturing service.

SL

Dr. Sophie Laurent

Orthodontist - 15 years of experience

Available

Areas of expertise

  • Complex and multi-arch cases
  • Class II and III malocclusions
  • Extraction and space closure
  • Pediatric orthodontics
  • Finishing and occlusal detail

3 400+

cases treated

4.9/5

satisfaction

Feasibility analysis

Thorough case evaluation, early identification of clinical challenges, and a package recommendation matched to complexity.

  • Cephalometric review and photography
  • Risk-factor identification
  • Recommended package selection

Plan optimization

Millimeter-level movement adjustments, optimal staging, and precise attachment management for predictable results.

  • Movement vector adjustments
  • Optimal stage sequencing
  • Attachment placement and management

Complex case management

Specific protocols for severe malocclusions, auxiliary recommendations, and contingency planning when treatment changes mid-course.

  • Protocols for severe malocclusions
  • Auxiliary and elastic recommendations
  • Contingency and adjustment planning

Mid-course review

Structured evaluation of clinical progress, plan adjustments when needed, and preparation of the finishing phase to reach treatment goals.

  • Clinical progress review
  • Treatment plan adjustments
  • Finishing plan preparation
Clinical report

Clinical recommendations

Every case receives a complete, structured report co-created by our team and available anytime on the platform.

Clinical Biomechanics
RS

RealSmile

Clinical report

Issued onMarch 9, 2026

Patient

M.D.

28 years old

Practitioner

Dr. Dubois

General dentist

Reference

#RS-2024-1234

March 9, 2026

Diagnostic
Crowding -
Moderate - 4 mm mandibular
Skeletal class -
Class I, mild arch length discrepancy
Overjet -
3 mm, within normal range
Treatment plan
Number of aligners -
24 stages (12 upper / 12 lower)
Estimated duration -
6 months with review at week 12
Attachments -
Vertical attachments on 14, 24, 34, 44
Recommended setup
Package -
Essential - refinements included
Elastics -
Bilateral Class II, 3/16" 2 oz
Auxiliaries -
Bonded buttons on 14 and 44
Follow-up protocol
Visit frequency -
Every 6 weeks
Progress photos -
Occlusal and lateral at each visit
Planned adjustment -
Full reassessment at week 12

Validated by Dr. Sophie Laurent

Orthodontist - RealSmile Clinical Team

Plan validated on March 9, 2026

The report is available as a PDF in your practitioner portal. Each section can be edited before final approval.

Multichannel network

Support network

Reach our team through the channel that suits you best. Whatever the question, an expert is ready to help.

Available

Live chat

Mon-Sat, 8am-8pm< 30 min

Ideal for quick questions and follow-up on active cases

Current availability92%
Book a slot

Video call

By appointment30 min sessions

Ideal for complex cases that need a deeper review

Always active

Email

24/7< 24h guaranteed

For non-urgent questions, reports, and detailed requests

Response < 24h

Guaranteed across all channels on business days and weekends

Dedicated expert

A lead orthodontist assigned to your practice

Continuous follow-up

Support throughout treatment from start to finish

Ready to get expert support?

Response guaranteed in under 24 hours - no extra fee for clinical support.